Missed Appointments During week commencing 7 May (4 day week)  there were 46 appointments where patients did not attend (equates to 7.6 hours of clinicians time).  When a patient fails to attend, this not only wastes the doctors and nurses time but also wastes an appointment which could have been offered to another patient.

If you cannot attend an appointment please telephone our reception team on 01908 617111 to cancel the appointment so someone else can use it.

Appointment Reminders

We have introduced an SMS text service and will be texting reminders to patients regarding their GP and nurse type appointments. Please ensure we have your correct mobile telephone number and we will send you a text message to remind you of your appointment.